Work with us

Imagine waking up every day knowing that you are making a positive impact on someone else’s life. For those who have a passion for helping others, working in the social care sector can be immensely fulfilling.

Work with us

Imagine waking up every day knowing that you are making a positive impact on someone else’s life. For those who have a passion for helping others, working in the social care sector can be immensely fulfilling.

Teams of compassionate and driven individuals are at the heart of our ability to provide the highest quality of care to the people we support. If you are looking for a career that allows you to make a real difference in the world, read on to learn more about working in social care, the requirements, what we have to offer, and how to prepare for your interview.

Who are we?

Working in social care

Working in the care sector isn’t just a job – it’s a vocation. We’re dedicated to providing our employees with a sense of purpose and fulfilment in their work, knowing that they are making a positive impact on the lives of others.

When you work with us, you are not just providing crucial support – you are building relationships with the people supported and their families. You are a trusted companion and a source of comfort and support. You are making a real difference in the world, and that is certainly a career to be proud of!

Working with Hibiscus Care Services

The key to providing exceptional care to those we support is to hire exceptional people to provide it. That’s why we are always on the lookout for talented and dedicated individuals to join our team.

Whether you are just starting out in your career or you are a seasoned healthcare professional, we have a wide range of opportunities available to suit your skills and experience.

Working with us: what to expect

We’re committed to creating a supportive and empowering work environment for our employees.

When you work with us, you can expect:

  • A supportive and inclusive work environment
  • Comprehensive training and ongoing support
  • Opportunities for growth and advancement
  • Competitive pay and benefits
  • A sense of purpose and fulfilment in your work

We believe that our employees are our most valuable asset, and we are dedicated to investing in their growth and development. If you join our team, we promise to provide you with the resources and support you need to succeed and grow in your career.

Our Commitment to diversity & inclusivity

We believe that a diverse team is a strong team, and we are dedicated to creating an environment where all of our employees feel valued for their rich experiences and unique perspectives. We welcome applicants from all walks of life and are committed to providing equal opportunities to all.

What we can do for you:

Training & development

Investing in our people helps everyone to succeed, so we’re committed to providing our employees with the training, resources, and support they need to excel in their careers.

We understand that our employees are our most valuable asset, so when you join our team, you can expect to receive comprehensive training and ongoing support to help you succeed. We offer a wide range of training programs, including classroom training, on-the-job training, and online courses.

In addition to training, we also offer ongoing support and mentorship to help you grow and develop in your role. Whether you need guidance on a specific task or advice on how to advance your career, we are here to help.

Company culture & values

Our values help us to create a culture of respect, safety, compassion, integrity, and continuous improvement. We summarise them as BLOOM:

  • Be respectful of everyone
  • Living safely
  • Offering compassion
  • Our integrity
  • Motivated to improve

These values support our purpose and help us to maintain our mission of providing exceptional care and support for people with learning disabilities, autism, mental health impairments, and behaviours that challenge.

Ideal applicant

Being a support worker is not an easy job, but we think it’s one of the most rewarding professions you can have! Support workers help people with disabilities, mental health impairments, and other challenges to live a fulfilling life. It takes a special kind of person to thrive in this role, and finding the ideal applicant can sometimes be a challenge.

While there is no one-size-fits-all answer to what makes the ideal support worker, there are certain traits and qualities that are common among those who thrive in this role:

Empathy and compassion

Empathy and compassion are two of the most important qualities that support workers can have. These traits are essential for building strong relationships and helping people feel heard and understood.

Empathy is the ability to put yourself in someone else’s shoes and understand their perspective. This is crucial for support workers, who need to be able to understand the challenges that the people they are supporting are facing and provide appropriate support.

Compassion, on the other hand, is the ability to feel for someone else’s suffering and to take appropriate action to alleviate it. Support workers who are compassionate are more likely to go above and beyond to help the people in their care.

Adaptability and flexibility

Support workers need to be adaptable and flexible, as they often support those who have complex needs and requirements. This means that they need to be able to adjust their approach to meet the needs of each individual person.

For example, some people may prefer a more hands-off approach, while others may require more direct intervention with their activities. Support workers need to be able to adapt their communication and problem-solving approach.

Flexibility is also important because support workers often work irregular hours and may need to adjust their schedules to accommodate the person’s supported needs. This requires a degree of flexibility and a willingness to work outside the ‘normal’ 9-5 working hours and weekdays. As a bonus, however, these unusual hours can often help you balance your other commitments (such as childcare or study).

Patience and Resilience

Support work can be challenging, and it requires a great deal of patience and resilience. The people supported may have complex needs that take time to address, and progress may be slow or non-linear.

Support workers need to be patient and willing to work through these challenges, even when progress is slow. They also need to be resilient, as they may face setbacks or difficult situations that require them to bounce back quickly and continue providing support.

Patience and resilience are also important because support workers may face emotional challenges, such as witnessing the person’s struggles or dealing with difficult or traumatic situations.

Preparing for an interview

If you are interested in joining the Hibiscus Care Services team, the first step is to submit an application. Once we receive your application, we will review it and may invite you for an interview. This may be in-person or remotely via video call.

Here are a few tips to help you prepare for your interview:

  • Research our organisation and the industry and familiarise yourself with our mission, values, and services, and prepare any questions you might have.
  • Review the job description and prepare examples of how your skills and experience align with the position.
  • Practice answering common interview questions, such as “What are your greatest strengths and weaknesses?” or “Why do you want this role?”
  • Dress professionally and arrive on time for your interview, whether online or in person.

Remember, the interview is your opportunity to showcase your skills and experience and demonstrate why you would be a valuable addition to our team. Be confident, be yourself, and let your passion for care shine through.

Values-based interviews

In addition to the basic structure you might expect from most interviews, we also conduct Values-Based interviews. This means that we aim to understand your personal values, not just your experience and qualifications (although these can also be important).

The interviewer may ask you questions or offer prompts, such as: “How do you deal with working under pressure?”, “What do you feel is your greatest accomplishment and why?” or “What do you think makes a great team?” to understand your personal values and how they relate to the position and our values as an organisation.

During the interview, be honest and authentic in your answers. Don’t try to give answers that you think the interviewer wants to hear, instead, be true to yourself and your beliefs. This will help the interviewer understand if you’re a good fit for the company and if you share their values.

Our vacancies

If you are looking for a career with purpose, we invite you to explore the opportunities available at Hibiscus Care Services.

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