Care Services

Offering a wide range of personalised domiciliary care services, we aim to empower and support individuals to thrive in the familiarity of home. Our dedicated team ensures independence, from daily tasks to personal care, mobility,
and medication.

Care Services

Offering a wide range of personalised domiciliary care services, we aim to empower and support individuals to thrive in the familiarity of home. Our dedicated team ensures independence, from daily tasks to personal care, mobility,
and medication.

Domiciliary care

We take a person-centred approach to care and support, aiming to empower each individual to seize control of their life and accomplish their aspirations. We collaborate closely with social workers and commissioners to create custom support plans that address the unique needs and goals of each person. Our team of experienced care professionals is skilled in assisting individuals with various needs, such as physical disabilities, learning disabilities, mental health impairments, autism, and behaviours that challenge.

Personal care

  • Assistance with bathing, dressing, grooming, and personal hygiene.
  • Support with toileting and incontinence care.
  • Assistance with mobility and safe transfers.

Medication management

  • Ensuring medication reminders are given on time.
  • Administering prescribed medications with precision by fully trained support workers.


  • Help to develop meaningful connections, and engage in conversations and social activities.
  • Encouragement to participate in hobbies and interests which bring fulfilment.

Meal preparation

  • Help to plan and prepare nutritious meals for individual dietary needs and preferences.
  • Assistance with feeding (including for dysphagia) if required.

Household support

  • Light housekeeping, including cleaning, laundry, and ironing.
  • Support with grocery shopping and essential errands.

Dementia care

  • Support for individuals with dementia or memory impairments.
  • Cognitive stimulation and memory-enhancing activities.

End-of-life care

  • Compassionate care and support for individuals with life-limiting illnesses.
  • Prioritising comfort and dignity during the end-of-life journey.

Overnight and round-the-clock care

  • 24-hour care and support for individuals who require continuous assistance.

Palliative care

  • Empathetic and compassionate help with pain and discomfort..

Complex care

  • Specialist care for individuals with complex medical needs or disabilities.

Our core focus is on promoting independence, enhancing quality of life, and ensuring the well-being of each person we support. Delivered with the utmost professionalism, respect, and a person-centred approach, our services are tailored to meet the unique requirements of each individual.

Housing for supported living

Empowering individuals to live independently includes encouraging them to make their own choices about where to live. While we don’t currently offer tenancies or provide housing directly, we are dedicated to providing assistance in finding suitable accommodation.

Our hands-on approach involves forming strong partnerships with reputable landlords and building relationships with local housing providers. Through this collaborative effort, we can facilitate the process of connecting the individuals we support with appropriate housing options for their supported living arrangements.

Here’s how we ensure a smooth and supportive housing process:

  1. Personalised Housing Assistance: We take the time to understand the preferences and needs of each individual we support. By considering factors such as location, accessibility, and personal preferences, we help them find housing options that align with their lifestyle and goals.
  2. Collaboration with Landlords: We establish positive working relationships with landlords and housing providers who are open to supporting individuals with care needs. This collaboration allows us to advocate for the people we support and ensure they have access to suitable housing opportunities.
  3. Supportive Transition: When someone decides to move to supported living, we assist with the necessary arrangements, ensuring a seamless transition to their new home. This includes coordinating viewings, helping with tenancy agreements, and addressing any housing-related concerns.
  4. Ongoing Support: Once individuals are settled in their new homes, our support doesn’t end there. We continue to provide assistance, ensuring that the accommodation meets their needs and supporting them in their daily life.
  5. Advocacy and Empowerment: Throughout the process, we empower the people we support to make informed decisions about their housing options. We advocate for their choices and preferences, promoting their autonomy and independence.

Access to safe and suitable housing is a crucial foundation for individuals to thrive and lead fulfilling lives. By acting as a link between the people we support and landlords/housing providers, we seek to open up the opportunity to create a nurturing, comfortable, and stable home environment.

Contact us to talk about accommodation for supported living.

Short stay & respite care

We acknowledge the difficulties and challenges faced by unpaid carers, and how caring responsibilities can have a toll on physical and mental health. In a May 2020 survey conducted by Carers UK, the top three challenges most frequently highlighted by unpaid carers were: managing stress and responsibility (71%); negative impacts on their physical and mental health (70%); and not being able to take time away from caring (66%)
(Source: CQC Publication).

We provide bespoke Short Stay & Respite Care services to give carers an opportunity to take a break from their valuable yet demanding role. Carers can take some time to recuperate from their responsibilities with confidence that their loved one is receiving high-quality support while they are away.

There are multiple routes to acquiring funding for respite care. For more information about the current options and requirements, visit:

Contact us to discuss respite care requirements:

ISF (Individual Service Funding)

In order to be eligible for ISF, the individual must have a disability or mental health condition that requires ongoing support. They must also be over the age of 18 and living in the UK. Additionally, the individual must have the capacity to manage their own care and be willing and able to take on the responsibilities that come with ISF, or if they do not, then a family member can take the lead with this, as long as they can ensure that all decisions are being made in the person’s best interest. This includes selecting their own service providers, managing their budget, and reporting back to the local authority on how the funds are being spent.

ISF can be used to pay for a wide range of services, including personal care, transportation, equipment, and social activities. One of the key benefits of ISF is that it allows individuals to choose the services that are most important to them, rather than having to accept a predetermined package of support.

Who are we?

Find out more about Hibiscus Care Services, our values, and our team

Work with us

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Get in touch

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